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No water for McDonald's City shuts off pipes, leaving fast food giant without water for two daysSara Wilson Northern News Services Published Wednesday, Sept 05, 2012
As a consequence, the restaurant couldn't serve fountain drinks, water and coffee to its customers. City crews were trying to shut off water lines leading to four homes on Byrne Road and Bromley Drive but accidentally cut the flow to the McDonald's and the adjacent Stanton Medical Centre. "It was out of nowhere," said McDonald's manager Alex Bornilla. "It was really hard to operate the restaurant with no water." Restaurant staff shut down the lobby area of the restaurant and relied on their hot water tank to keep the restaurant clean and operational. "If the hot water tank had run out, the restaurant would have had to shut down completely," he said. Bornilla saw city crews working across the street on the morning of Aug. 28, and when the water was turned off, promptly went to see what was going on. "They panicked a little, they didn't realize they had shut us off," he said. "They were able to switch us back on, which we were thankful for." The restaurant's water was restored Thursday morning. McDonald's staff initially relied on the already-brewed coffee to sell to its customers, but after the stockpile was finished, they had to turn away their coffee lovers. Bornilla estimates the restaurant sells "thousands of coffees a day" and believes that because of the shut down, revenues from coffee sales would be half of what they would normally sell. "The water in the area was shut off for construction purposes," stated deputy mayor Mark Heyck in an e-mail. "However, the shut off was initially supposed to only affect four residences, none of which included McDonald's. But due to an additional main line valve failure, an emergency water shut-off and repair had to be completed to restore water to McDonald's and the Stanton Medical Centre." Representatives from the Stanton Medical Centre could not be reached for comment by press time.
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