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Yellowknife man reimbursed for stolen phone
Phone bill shows usage in Fort McMurray, Edmonton

Terrence McEachern
Northern News Services
Published Thursday, November 4, 2010

SOMBA K'E/YELLOWKNIFE - It may have taken more than four months, but Sean Ivens is finally being reimbursed for his son's iPhone that mysteriously went missing from the Yellowknife Airport.

NNSL photo/graphic

Sean Ivens is finally being reimbursed for his son's iPhone that went missing June 29 at the Yellowknife Airport. - NNSL file photo

"They tell me the cheque is in the mail, so I should be getting it any day," said Ivens, president of MedicNorth, a Yellowknife-based emergency flight service. He said the Canadian Air Transport Security Authority – the government agency responsible for airport security – notified him in writing on Oct. 24 that he was being reimbursed $799 for a new Apple iPhone 4.

Ivens said he's generally happy with the way the matter was handled, but he said he's never received an explanation from CATSA on how the phone found its way from a secured area of the airport to places in Alberta.

Mathieu Larocque, a communications officer with CATSA, said after a thorough investigation, it was decided the passenger, Ivens' son, should be compensated for the phone. Larocque also said he could not disclose the details of the investigation and could not comment further.

On June 29, the iPhone 3, belonging to Iven's son David, went missing as he was going through the security checkpoint at 4:45 p.m. at the Yellowknife Airport. David and his older sister Lena, 13, were preparing to board a Canadian North flight to Edmonton.

Ivens' son, nine years old at the time, forgot to remove the phone from his pocket and set off the metal detector. He passed the phone to Ivens, who was on the other side of the screening area. Ivens put the phone on a conveyor belt and passed it back through security. But Ivens' son, a "little flustered" from setting off the alarm, forgot to pick up the phone.

Minutes after boarding the plane David phoned his father from his sisters phone to say he left his phone behind. Ivens said the flight attendant went back to security to look for the phone, but it was gone. After leaving the airport, Ivens tried to find the phone with the help of a website that tracks calls from the phone's Yellowknife service tower, but had no luck. When he eventually received the next phone's usage bill, he noticed it had been used in places like Fort McMurray and Edmonton.

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