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Still no refunds for Bachman concert
Charlotte Hilling Northern News Services Published Friday, August 7, 2009
Bachman was set to perform on July 10, but concert promoter Garth Mackie cancelled the gig after selling only 400 tickets, priced at $60 apiece. Mackie has promised to release instructions on how ticket-holders should go about getting refunds, but has been elusive. In an e-mail to Yellowknifer on July 21, Mackie said he could "assure you that each and every one of the e-mails I receive will be answered, people however need to be patient." He said he was working at one of the territory's diamond mines, but expected to be out by July 28. Yellowknifer's attempts to contact Mackie vie e-mail and telephone remained unanswered by press time. James Blanchard bought a ticket for himself and his spouse because he is a fan of Bachman's music and likes to support Canadian musicians. He is irritated that there is no resolution one month on. "My annoyance now, rather than missing the concert, is that there's been no real closure of what to expect," he said. Blanchard's attempts to telephone Mackie have not yielded any results, saying he is always forwarded to a voice mail message. "I would have liked to have heard that we're either getting a refund or that he (Mackie) was working, at least, on a time when there'd be a better turnout or something," he said. He said one of his biggest frustrations is that no one is taking responsibility. "As an average member of the public, that's part of the problem. It's not clear who's to blame," he said. Blanchard said he does not want to make a scapegoat of anyone; he just wants the saga concluded. "I realize if I blame someone I'm either going to be insulting someone from the Ravens broomball team, or insulting Garth Mackie," said Blanchard. "But I feel like anyone whose name is associated with the ticket sales and promotion, it should be their job to make it clear. "Maybe it's not anyone's fault, but it's certainly not my fault as a consumer." Given the length of time that has passed, he is not confident about getting his money back. "I guess now that it's been a month, I guess by default we're supposed to assume that we don't get any money." Despite this, Blanchard is hoping a resolution is on the horizon. "I hope that it's not a done deal. I hope that Mr. Mackie's off, perhaps nervously, working toward getting something else," he said.
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